Help with using XTRM

USER012 - How to set or change your employer
1) Login to XTRM 2) Select 'Profile' in the left menu 3) Select 'Employer'  4) Select 'Edit'
Wed, 24 Jun, 2020 at 6:49 PM
USER014 - How to correct incorrect bank information
If you entered incorrect bank information such as the wrong account number when linking your bank to XTRM, then that transfer will be returned and then cred...
Wed, 24 Jun, 2020 at 6:50 PM
USER016 - How to exchange currency
You can login to your account and using our preferred exchange rates exchange currency from on to another. 
Wed, 24 Jun, 2020 at 6:52 PM
USER017 - VIN Won't Validate
VIN or Serial won't validate??   XTRM is required by certain manufacturers to not pay riders when the VIN  information provided cannot be validat...
Wed, 24 Jun, 2020 at 6:52 PM
USER018 - Adding sports equipment (motorcycle, car etc) to your profile
Adding competition equipment (motorcycle, car etc) to your profile and validating you VIN or Serial # (if required) Some paying companies require th...
Wed, 24 Jun, 2020 at 6:53 PM
USER019 - New account flow when receiving first payment. (No existing account)
This is the flow and individual/company experience when a payment is made to them for the first time and they have never used XTRM before. 1. Payment...
Wed, 24 Jun, 2020 at 6:53 PM
USER020 - I dont see my currency for the Virtual Prepaid cards.
When transferring funds to a prepaid card, choose your currency if listed. If the currency is not listed you can still transfer using any other currency,...
Wed, 24 Jun, 2020 at 6:54 PM
USER021 - Funding Wallets Using a Restricted Currency
Due to some currency restrictions by banks, in order to fund your wallet in the currency you selected, you will need to first convert to an unrestricted cur...
Wed, 24 Jun, 2020 at 6:54 PM
USER022 - How do I cancel my virtual gift card or prepaid VISA/Mastercard?
Virtual Card Cancellation Policy We understand errors happen. Accordingly, we provide the ability to cancel cards in very limited instances. Pleas...
Wed, 24 Jun, 2020 at 6:55 PM
USER024 -How to Signup for Suzuki Contingency
To signup for Suzuki contingency please read below: To view entire program overview please click HERE Suzuki Contingency Enrollment Process - 3 Step...
Wed, 24 Jun, 2020 at 6:59 PM