Click HERE for company account information.


XTRM Identity Levels (IDL) and Limits Overview for Personal Accounts


Increased Identity Level (IDL) will increase your Fund, Send and Transfer limits. However, it does not affect your ability to receive payments into your wallets.


XTRM personal accounts have 4 distinct account identity levels:


Identity Level
Description
Profile Completeness

# Identity Documents Uploaded

  1. Pending

Account creation initiated
Red
AND
0/1/2/3 of 3

  1. Basic

Increased Transfer Limits
Blue
AND
0/1/2/3 of 3

  1. Standard

Increased Transfer Limits
Orange
AND
2/3 of 3

  1. Advanced

Highest Transfer Limits
Green
AND

2/3 of 3


These are displayed in your profile.  Every profile field with the green tick (completed) or red cross symbol (missing data) contributes to the profile completeness.
 

How to increase your account identity level. (IDL)


1) Goto the 'Profile' section of your account and complete every field in the 'Personal' and 'Contact' sections with a red cross next to them.


AND


2) Complete 2 out of 3 of the following in the 'Personal' section:


1) Upload identity document photo (drivers licence or passport) 

2) Link a bank 

3) Link a payment card (credit or debit card)






Note: These are global banking requirements that all financial institutions have to adhere to. We are required to collect an individual's information for anti-fraud purposes and companies, both an authorized person and company information. We fully understand, respect and adhere to all global privacy regulations, and we do not share information as per our strict privacy policy.