In order for you or your connected customers to use XTRM advanced services, the 'Advanced' section of you or your customers company profile must be completed. Please make sure to get your or your customers company profile to 100% complete (Identity Level = Advanced) otherwise you wont be able to submit the advanced profile. Once completed and submitted, it is sent to our compliance for approval.
Advanced Services include:
1) Making payments anywhere in the world (ie you or your connected customer is a 'Remitter').
2) Funding you or your customers wallets via any methods such as Invoice, ACH Debits, Wire or Credit Card.
3) Increased limits on funding and transfers.
4) Increased security identity and trust level.
To get to the 'Advanced Profile' page, login to your company account, click 'Profile' in the left menu and then 'Company (Advanced)' in the top menu. If you are a managing company that is connected to downstream partners and customers, you can view and complete their advanced profile on their behalf in the 'Connected' section.
Please complete your advanced profile page. Approval can take from one day to a few weeks depending on your country, business model and the associated risk. Once approved you or your customer will receive an email alerting them of approval and their account status in settings will be updated to 'Approved'
An 'advanced services' approved company has a gold star next to its name when viewingin in beneficiaries or connected screens. Once approved you will have access to advanced services. Some require an additional approval such as ACH Debit wallet
If you or your customer has received an 'Approved for Advanced Services' email notification:
Congratulations! Remember that some advanced services require an additional application such as wallet funding via ACH Debit. More info HERE
If you or your customers are not approved yet and want to use XTRM advanced services, please read the following:
In order for you or your connected customers to use advanced services as well as keeping with the changing landscape in regulatory mandates and to further ensure your continued financial protection, we have an advanced profile procedure that ensures your compliance with respect to anti-money laundering, anti-terrorism financing, foreign asset control, trade and economic sanction laws and/or regulations.
The data received from this completed advanced profile online form will be used to perform required diligence checks against United States Office of Assets Control's databases which aggregates data from multi-national governmental bodies.
Click to go to the advanced profile form in your company account: ADVANCED PROFILE FORM (required log in).
Managing companies can see the 'Advanced Services status' (approved or not) for their connected customers and can also view their advanced profile and help customers fill it out if required. The information required depends on your country and business profile.
Once complete we will review the data and notify you via email. We may ask you for additional information from time to time. Once approved you are approved for access to 'Advanced Services'