XTRM Identity Levels (IDL) and Limits Overview
XTRM accounts have 4 distinct account identity levels:
Master Admin Profile Completeness
# Identity Documents Uploaded
Account creation initiated
0/1/2/3 of 3
Basic payment and FX
0/1/2/3 of 3
Increased payments and FX
1/2/3 of 3
High volume payments and FX
2 of 3
These are displayed to company (master admin) and personal account owners in their profile and in settings. Every profile field with this symbol contributes to the profile completeness.
Increased Identitly Level (IDL) will increase your Fund, Send and Transfer limits. It has no effect on your ability to receive payments into your wallets.
The Identitly level is set by completion of the master admin profile only since they are considered the authorized account signatory for compliance purposes. Other regional admins can complete their profile but it will not be applied to the complaince IDL.
1) Goto the 'Profile' section of your account and complete every field with a next to it. For companies, there are 2 sections of the profile to be completed - 'You' and 'Company (Basic)'.
2) Complete 2 out of 3 of the following in the settings section (COG icon top right):
1) Upload identity documents photo (company tax document, drivers licence or passport)
2) Link a bank
3) Link a payment card (credit or debit card)
How to increase limits even further than the default for Advanced Identity Level
Once your profile is 100% complete, and you are on identity level 'Advanced' you can request even higher than the default limits by emailing email@example.com.
For a full detailed description of requirements and limits please see the attached PDF file. Limits are subject to change based on risk and market conditions.