If you plan to submit payments via a spreadsheet, please follow the instructions below.

Your responsibility:

Step 1) Enter all the payment details on our spreadsheet template. Find the template HERE - download as a spreadsheet.

Step 2) Login to your company account and user the 'Send' - 'Mass Payments' option to submit your payments spreadsheet. 

  • if the beneficiaries don't already exist (we reference by email) then they will created on the fly and notified of payment.
  • alternatively you can have users pre-register at  https://yourcompany.xtrm.com

Our responsibility

We receive your payment submission file

We confirm total and send invoice from billing@xtrm.com

Your responsibility:

Step 3) Pay invoice preferably via ACH or ACH Debit. Note that you can pre-fund you account which reduces the time to make payments since we dont have to wait for the monies.

Our responsibility

Once funds received we fund your account and process payment submission file which credits the recipients' XTRM digital wallet. From there users can transfer funds to their bank account,digital gift cards, prepaid Visa etc., they have the choice.


The overall delay between file submission and processing depends on how quickly the invoice is paid. But once the funds are received it's usually no more than 48 hours for processing to complete.