If you have submitted a payment or results file and want to know the status you can login and check. See below.  We also send you an alert via email when the status of a payment changes. You can login to your account and set the recipients of the 'payment status' alert email to one or more people.

Here is a list of the payment submission status values sent via email and also displayed in your online account.

Value Description
Submitted The payment file has been submitted successfully
Pre-processing The payment file is being validated and errors identified and corrected
Invoice We have submitted an invoice to you for account funding in order to process the payment submission
Fund received We have received funding for the payout submission
Prefund Transfer Funds are being moved to the correct sub ledger account. This can take anything from 3 to 5 business days
Queued for Processing The payment file is correct, funds are available and the file is queued for processing
Processed The payment file has been successfully processed.

To find the status, login to your account and goto 'Accounts' /  Payout Submission