How is the NVIDIA PartnerForce Platinum Rewards Program changing?
(Europeans looking for information on the NVIDIA Tesla Partner Rewards Program please click here)
NVIDIA is pleased to announce an enhancement to our NVIDIA PartnerForce Platinum Rewards effective April 2013. We’ve partnered with payment automation leader XTRM to improve your NVIDIA Platinum Rewards experience and ensure your rewards are processed quickly and efficiently. Plus, you’ll have access to a new, easy online portal that displays detailed reports for tracking and managing your reward payments.
Who is qualified?
NVIDIA PartnerForce Platinum Rewards program is offered to all sales representatives from distribution partners who participated in the NVIDIA Rewards program.
How Do I Participate?
Current NVIDIA Platinum Rewards participants do not need to enroll in this new program. Your existing card will continue to work as normal. However, you will now have your own personal and secure account at www.xtrm.com where you can track in detail all your rewards. For existing participants, an email will be sent to you with your login. New participants can apply for the NVIDIA PartnerForce Platinum Rewards and enroll HERE whereupon a new card will be issued to you for this program.
How do I apply for NVIDIA PartnerForce Platinum Rewards?
New participants can apply for the NVIDIA PartnerForce Platinum Rewards by completing a brief online application. Applications with missing or inaccurate information will not be processed.
How long will it take to get my new card?
Please allow 10-14 business days for your card to arrive. If credits are earned between your enrollment date and the card delivery date, these credits will already be loaded on your card. If you do not receive your card within 14 business days, DO NOT re-apply. Contact email@example.com for assistance.
Where will my card be sent?
Cards will be sent to the mailing address provided on the online application form.
How do I check my balance or see my transaction history?
Upon enrolling in the program and receiving your pre-paid Visa® debit card, you can login to your XTRM account at www.xtrm.com at any time to see detailed rewards and balances. Watch video now - to see how to view your rewards and balances.
Why do I need to provide my Social Security Number (SSN) during sign up?
For tax reporting purposes, all US residents are required to provide a SSN. Participants who earned more than $600 will receive a 1099 form. Participants who fail to comply or provide accurate information may be terminated from the program. 1099 forms will be issued directly from the card provider, Citi Pre-paid services, on NVIDIA’s behalf.
I am a Canadian participant or I did not earn more than $600 in a calendar year. Will I receive a 1099 form?
No. Only US residents who meet the required threshold will receive 1099 forms. However, each participant is responsible for reporting income earned in the program according to their local tax laws. You may view a history of all credits loaded on your pre-paid Visa® debit card for self-reporting purposes in your XTRM account.
Why is both my work and personal contact information required?
For tax purposes, NVIDIA is required to issue 1099 forms for any US resident who earns a combined total of $600 or more. To ensure we can verify your mailing address and other tax information, NVIDIA requires an alternate method of contact should you no longer work for a participating NVIDIA Distributor.
What products will be eligible?
Each month email notifications will be sent to enrolled participants for the current month’s incentives. For all sales goals and per unit incentives, only products from NVIDIA Authorized Board Partners will count. For a list of NVIDIA Authorized Board Partners, please visit http://www.nvidia.com/object/pf_boardpartners.html. Monthly emails will be sent to your work email address as provided on the application form.
How do I get credit for completing PartnerForce Partner Program Online Training?
PartnerForce Partner Program Online Training modules contain a brief quiz and/or survey that you must correctly pass in order to complete the training. After this quiz or survey, you will need to enter your name, company name and work email address in order to receive credit for completing the training. Credit will not be given if contact information is missing, incomplete or it cannot be matched to an enrolled participant.
How long will it take to process monthly rewards?
Per unit and goal based incentives will be awarded 4-6 weeks after close of the incentive month or quarter. Additional time may be required if the participant’s employer has not submitted POS Data in a timely manner or the incentive is a custom program which requires additional reporting from the participating distributor. Credits for completing online training will be processed at the end of each month.
I just enrolled in the program. Will I receive credit for the current month?
Yes, as long as you apply within the calendar month for which the incentives are offered, you will receive credit for incentives earned. Credit for past month’s incentives will not be awarded retroactively.
What if I dispute the amount of credit loaded for a monthly incentive?
If you feel there is a discrepancy in the amount credited, please email firstname.lastname@example.org. Disputes older than 60 days past the month the incentive was offered will not be accepted and are subject to verification against POS data from the participant’s employer.
What if I have additional questions?
For additional questions on NVIDIA PartnerForce Platinum Rewards program, contact email@example.com for assistance.